First Horizon respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how First Horizon (“First Horizon”, “we”, “us” or “our”) may collect, use, store and disclose personal information when you visit firsthorizon.com.au, contact us, submit an enquiry or engage with our consulting services.
Information we collect
We may collect your name, telephone number, email address, business details, areas of interest, information you voluntarily provide about your circumstances or objectives, correspondence with us, and technical information associated with use of our website.
Because discussions with First Horizon may concern financial or commercial matters, only provide information reasonably necessary for your enquiry. Do not provide passwords, banking login credentials, PINs or similar security information.
How we collect information
We may collect information when you complete a website form, telephone or email us, meet with us, engage our services or otherwise communicate with us. Our website may also collect standard technical information such as browser type, device information, IP address and usage information where analytics, security or hosting services are used.
Why we collect information
- respond to enquiries and communicate with you;
- understand the general nature of the assistance you are seeking;
- provide consulting, educational and information services;
- arrange meetings and maintain records;
- improve our website and services;
- maintain security and prevent misuse;
- comply with applicable laws and legal obligations; and
- refer you to appropriately qualified professional advisers where requested or appropriate.
Financial information
Information you provide about investments, superannuation, retirement, businesses, assets or financial circumstances may be used to understand the subject you wish to discuss. Providing this information does not create a financial adviser-client, stockbroker-client, fiduciary or investment-management relationship.
First Horizon does not request authority through this website to access, manage, trade or transact on your financial accounts.
Disclosure
We may disclose information to service providers reasonably necessary to operate the business, including website hosting, email, IT, data storage and professional advisers. We may also disclose information where required or authorised by law. We do not sell personal information.
Storage and security
We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or electronic storage system can be guaranteed to be completely secure.
Overseas services
Some technology, hosting, email, analytics or cloud service providers may store or process information outside Australia. Where applicable, we will take reasonable steps concerning handling in accordance with applicable Australian privacy requirements.
Access and correction
You may contact us to request access to personal information we hold about you or request correction of information that is inaccurate, incomplete or out of date.
Privacy enquiries and complaints
First Horizon
Tony Langford
tonyl@firsthorizon.com.au
firsthorizon.com.au
We will consider privacy enquiries and complaints and respond within a reasonable period.